Privacy Policy

Welcome to MiAI, your personal chatbot creation and communication platform. At MiAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data while providing you with the best chatbot experience. By using the MiAI application and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1. User-Provided Information: When you use MiAI, you may provide us with the following information:

Personal Information: Such as your name, email address, and profile picture.
Chatbot Data: The data you input while creating or training your chatbots, including text, images, and other content.
1.2. Automatically Collected Information: We may collect certain information automatically when you use our app, including:

Device Information: Such as your device type, operating system, and unique device identifiers.
Usage Information: Including the actions you take within the app, such as chatbot interactions and usage patterns.
Log Data: Information regarding app performance, system activity, and errors.
Advertisements: Information related to the third-party ads displayed in our app, including ad identifiers and interactions.
1.3. AdMob Advertising:
1.3.1. AdMob is a third-party service utilized by MiAI to display advertisements within the app. AdMob may collect and use information about your device, including but not limited to device type, operating system, unique device identifiers, and ad interactions. This information is used to provide personalized and relevant ads based on your interests and activities.
1.3.2. To learn more about AdMob's privacy practices and to exercise your choices regarding personalized advertising, please visit the AdMob Privacy Policy: https://policies.google.com/privacy?hl=en.

1.4. Firebase Analytics:
1.4.1. MiAI incorporates Firebase Analytics to gain insights into app usage and user interactions. Firebase Analytics collects information such as device information, user actions within the app, and performance data. This data helps us enhance the user experience, optimize app functionality, and identify areas for improvement.
1.4.2. For more details on how Firebase Analytics handles your information, please refer to the Firebase Privacy Policy: https://firebase.google.com/support/privacy.

1.5. In-App Purchases:
1.5.1. MiAI allows users to make in-app purchases to unlock premium features or content. When you make an in-app purchase, MiAI collects information related to the transaction, such as purchase history, transaction identifiers, and payment details. This data is used to process your purchase, provide the requested features, and maintain a record of your transaction history.

2. How We Use Your Information

2.1. Personal Information: We use your personal information to:

Create and maintain your user account.
Send you updates and notifications related to MiAI.
Respond to your inquiries and provide customer support.
Customize your chatbot experience.
2.2. Chatbot Data: The data you provide for your chatbots is used solely to facilitate your interaction with them, including training and enhancing their capabilities.

2.3. Automatically Collected Information: We use this data to:

Improve the functionality and performance of MiAI.
Analyze user behavior to better understand usage patterns.
Ensure the security and integrity of our platform.
Serve interest-based ads.
2.4. Advertisements: We may collect data related to third-party ads to improve the relevancy of advertisements and to track the effectiveness of ad campaigns.

3. Data Sharing

3.1. Third-Party Service Providers: We may share your information with third-party service providers to assist us with operations such as data storage, analytics, customer support, and to display third-party ads in accordance with AdMob's policies.

3.2. Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.

3.3. Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction, provided that the receiving entity agrees to uphold this Privacy Policy.

4. Your Choices

4.1. Account Information: You can update your account information by accessing your profile settings within the MiAI app.

4.2. Deletion of Chatbot Data: You have the ability to delete chatbot data created by you at any time within the application.

4.3. Opt-Out of Interest-Based Advertising: You can opt out of interest-based advertising by adjusting your device settings or by following the instructions provided by the ad networks.

5. Security

We employ reasonable measures to protect your data from unauthorized access, disclosure, alteration, and destruction. While we strive to ensure the security of your information, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

6. Children's Privacy

MiAI is not intended for use by individuals under the age of 16. We do not knowingly collect or maintain information from users under this age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly address the issue.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. If we make any significant changes, we will notify you through the app or via email.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us.

9. Consent to Collection and Processing

By using MiAI, you expressly consent to the collection, processing, and storage of your information as outlined in this Privacy Policy. Your data may be transferred and processed in countries other than your own, where privacy laws may differ.

10. User Responsibilities

It is your responsibility to review and update your privacy settings, opt-out preferences, and account information within the MiAI app. You have the right to control the data you share and can exercise your choices as described in this Privacy Policy.

11. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After this period, your data will be securely deleted or anonymized.

12. Effective Date

This Privacy Policy is effective as of 22nd of November, 2023. Any updates or modifications will be reflected in the updated version of the policy.

Thank you for entrusting MiAI with your personal information. We are committed to providing you with a secure and enjoyable chatbot experience.